Why Home Care Account Security Matters
Put This Into Practice
CareCade makes it easy to implement best practices for home care management.
If you manage care for a loved one with developmental disabilities in Washington State, you're accessing sensitive health information regularly. That information is protected by HIPAA—and securing your login is your first line of defense.
But here's the problem: 81% of data breaches involve weak or stolen passwords.
The solution? Stop using passwords altogether.
What Are Passkeys and How Do They Work?
Passkeys replace passwords with biometric authentication—Face ID on iPhone, Touch ID on Mac, Windows Hello on PC, or fingerprint on Android.
Instead of typing a password:
- You click "Sign in with Passkey"
- Your device prompts for Face ID or fingerprint
- You're logged in—securely
No password to remember. No password to steal.
Why Passkeys Are Safer Than Passwords
| Threat | Password Risk | Passkey Protection |
|---|---|---|
| Phishing emails | You might enter password on fake site | Passkeys only work on real site |
| Data breaches | Leaked password works on your account | Nothing useful to leak |
| Password reuse | Breach elsewhere exposes your account | Each passkey is unique |
| Weak passwords | Easy to guess | Cryptographically secure |
How to Set Up Passkeys for Home Care Software
Setting up a passkey in CareCade takes 30 seconds:
- Sign in to your account
- Go to Settings → Security → Passkeys
- Click Add Passkey
- Complete Face ID, Touch ID, or Windows Hello prompt
- Done
Next login, just enter your email and use your face or fingerprint. No password needed.
Devices That Support Passkeys
- iPhone/iPad: Face ID or Touch ID
- MacBook: Touch ID
- Android phones: Fingerprint or face unlock
- Windows PC: Windows Hello (face, fingerprint, or PIN)
- Security keys: YubiKey and similar hardware keys
Passkeys for Family Members Monitoring Care
As a family member with access to your loved one's care portal, passkeys mean:
- Quick access to check if today's appointment happened
- Secure viewing of caregiver information and visit notes
- Peace of mind knowing no one can access your account without your face or fingerprint
You can check on care from your phone in seconds—without fumbling for a password.
Passkeys for Case Managers in Washington
Managing 40+ DDCS clients means logging in constantly. Passkeys save time:
- No password to type multiple times per day
- No password to forget and reset
- Instant access across phone, tablet, and computer
- HIPAA-compliant security without friction
Set up passkeys on all your devices. Each login takes two seconds.
What About Two-Factor Authentication (2FA)?
CareCade also supports TOTP two-factor authentication using apps like Google Authenticator or Authy. This adds a 6-digit code after your password.
Passkeys are more secure than TOTP because:
- They can't be phished (fake sites can't capture them)
- They're faster (no code to look up and type)
- They're more convenient (just use biometrics)
You can use both methods—passkeys for daily login, TOTP as backup.
HIPAA Compliance and Biometric Login
HIPAA requires "reasonable and appropriate" safeguards for protected health information. Passkeys exceed this standard by:
- Eliminating password vulnerabilities
- Requiring physical possession of your device
- Using biometrics that can't be shared or stolen
- Creating audit logs of every login
Your agency's compliance is stronger when everyone uses passkeys.
Getting Started With Secure Login
Whether you're a family member checking on care or a case manager overseeing dozens of clients:
- Log in to CareCade
- Navigate to Settings → Security
- Add a passkey using your device's biometrics
- Enjoy faster, more secure access
No more forgotten passwords. No more security worries. Just simple, secure access to the care information that matters.