[ Community Engagement ]
Software for care that happensout in the community.
GPS breadcrumbs verify the outing, NEMT coordination gets clients there, goals track against every appointment, and AI drafts the notes — built for the most common DDA service type.
7-day free trial • No credit card required • iOS & Android apps
Built for visits without an address
Generic home care software assumes every visit happens at home. Community Engagement doesn't — and neither does CareCade.
GPS Breadcrumbs for Outings
Community Engagement happens at the library, the gym, the coffee shop — not at home. GPS breadcrumbs document where the visit actually went, so verification works in the community, not just at a fixed address.
NEMT Broker Coordination
Getting there is half the job. CareCade's NEMT workflow coordinates transportation through brokers like Hopelink, NWRC, Access, and DART — tied to the appointment it serves.
Goals Tied to Appointments
Every outing should move a client goal forward. Track goals and tasks against each appointment, so progress is documented visit by visit — exactly what case managers want to see.
AI Session Notes & DSHS Drafts
Staff document the outing in the field with AI-drafted session notes, and when DSHS reports come due, CareCade drafts them from the notes you already wrote. No Sunday-night writing marathons.
“On My Way” Family Alerts
Families get an alert when the caregiver is on the way, plus free portal access to schedules and completed visits. Fewer “where are you?” calls, more trust.
15-Minute Unit Tracking
Community Engagement bills in 15-minute units. CareCade counts units from verified visit time automatically, so claims match reality without spreadsheet math.
[ The Opportunity ]
The most common DDA service deserves purpose-built tools.
Washington spent $2.4B on DDA services in FY2024, with 58,068 people enrolled with DDA (July 2024). Community Engagement is the most common service type in the CareCade provider directory — and providers who can verify outings, coordinate rides, and document goal progress are the ones case managers refer to first.
Source: 2025 JLARC legislative audit of DDA operations ↗Frequently Asked Questions
How does EVV work when visits happen out in the community?
Traditional EVV assumes a fixed home address, which breaks for Community Engagement. CareCade uses GPS with biometric check-in plus GPS breadcrumbs along the outing, so you can show the visit happened at the library, the park, or the job site — wherever the goal work actually took place.
Does CareCade help coordinate NEMT transportation?
Yes. CareCade includes an NEMT broker workflow for coordinating rides through brokers like Hopelink, NWRC, Access, and DART, tied to the appointment they serve — so a missed ride doesn't quietly become a missed billable visit.
How does goal tracking work for Community Engagement?
Client goals and tasks are attached to appointments, so each outing documents progress against specific goals. Session notes reference that work, and case managers can follow along through their free read-only portal — no more end-of-period scramble to reconstruct what happened.
How much does CareCade cost for Community Engagement providers?
Plans start at $200/month and include scheduling, GPS + biometric EVV with breadcrumbs, AI session notes and DSHS report drafts, NEMT coordination, 15-minute unit tracking, the free family and case manager portals, bookkeeping, and payroll taxes. 7-day free trial, no credit card required.
Take the outing. We'll keep the record.
GPS-verified outings, NEMT coordination, goal tracking, and AI notes — starting at $200/month.