Configure email and push notification settings.

Accessing Notification Settings

Go to Settings → Notifications
Configure organization-wide settings

Notification Types

Type	Channel	Purpose
Appointment Reminders	Push, Email	Remind staff of upcoming
Schedule Changes	Push, Email	New assignments, changes
Approval Requests	Push, Email	Time-off, schedule requests
Payroll Alerts	Email	Period ready for review
Compliance Alerts	Email	Expiring credentials
Incident Reports	Push, Email	New incidents filed

Organization Settings

Control what gets sent:

Staff Notifications

Setting	Options
Appointment reminders	1 hour, 24 hours, both
New assignments	Immediately, daily digest
Schedule changes	Immediately
Payroll availability	When period closes

Admin Notifications

Setting	Options
Pending approvals	Immediately, hourly digest
New incidents	Immediately
Credential expirations	30, 14, 7 days before
Staff time-off requests	Immediately

Push Notifications

Mobile App

Push notifications for:

New appointments
Schedule changes
Chat messages
"On My Way" confirmations

Enabling

Staff must:

Allow notifications in device settings
Enable in CareCade app settings

Email Notifications

Digest Options

Instead of individual emails:

Immediate — Each event triggers email
Daily Digest — Summary once daily
Weekly Digest — Summary once weekly

Email Timing

Configure when digests send:

Daily: Set time (e.g., 8:00 AM)
Weekly: Set day and time

Per-User Settings

Staff can customize their own:

Profile → Notification Preferences
Toggle individual notification types
Choose email frequency

Admins set defaults; users can adjust.

Quiet Hours

Block notifications during off-hours:

Enable Quiet Hours
Set start time (e.g., 9 PM)
Set end time (e.g., 7 AM)
Notifications held until end

Exception: Urgent/emergency notifications still send.

Tips

Start with defaults — Adjust based on feedback
Use digests — Reduce email overload
Enable push — Faster than email
Review periodically — Needs change

Help Center

Notification Preferences