Streamline your hiring process with CareCade's recruitment module. Post job openings, review applications, manage interviews, and onboard new team members—all in one place.

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Overview

The recruitment module helps you:

• Create and publish job postings
• Track applicants through your hiring pipeline
• Manage interviews and assessments
• Collect required documents
• Onboard approved candidates directly into your team

Accessing Recruitment

Navigate to Recruitment from the main navigation. You'll see:

• Active job postings
• Recent applicants requiring review
• Hiring pipeline overview
• Upcoming interviews

Creating Job Postings

Basic Information

1. Click + New Job Posting
2. Enter the job details:
   • Title - Position name (e.g., "Community Support Worker")
   • Type - Full-time, Part-time, PRN, Contract
   • Location - Service area or "Remote"
   • Pay Range - Hourly or salary range
   • Description - Full job description with responsibilities

Requirements Section

Specify what applicants need:

• Required Qualifications

  • Education level
  • Certifications (CNA, HCA, NAC, etc.)
  • Years of experience
  • Valid driver's license
  • Reliable transportation

• Preferred Qualifications

  • Additional certifications
  • Language skills
  • Specialized training

Application Questions

Add screening questions:

1. Scroll to Application Questions
2. Click Add Question
3. Choose question type:
   • Yes/No
   • Multiple Choice
   • Short Answer
   • Long Answer
4. Mark as required or optional
5. Add as many questions as needed

Publishing

• Save as Draft - Keep working on it
• Internal Only - Visible to current staff only
• Public - Appears on your careers page
• Job Boards - Post to external job boards (if configured)

Managing Applications

Applicant List

The applicant list shows:

• Applicant name and contact info
• Application date
• Current status
• Screening question answers
• Quick action buttons

Application Statuses

• New - Just submitted, needs review
• Screening - Being reviewed
• Phone Screen - Phone interview scheduled/completed
• Interview - In-person interview scheduled
• Assessment - Skills assessment in progress
• Background Check - Running background verification
• Offer Extended - Job offer sent
• Hired - Accepted and onboarding
• Declined - Not moving forward
• Withdrawn - Applicant withdrew

Reviewing an Application

1. Click on an applicant's name
2. Review their submitted information:
   • Contact details
   • Work history
   • Education
   • Certifications
   • Question responses
   • Uploaded resume
3. Add internal notes
4. Move to the next stage or decline

Interview Management

Scheduling Interviews

1. Open the applicant's profile
2. Click Schedule Interview
3. Select interview type:
   • Phone Screen
   • Video Interview
   • In-Person Interview
   • Panel Interview
4. Choose date and time
5. Add interviewers
6. Send invitation

The applicant receives an email with interview details.

Interview Feedback

After an interview:

1. Open the applicant's profile
2. Go to the Interviews tab
3. Click Add Feedback
4. Rate the candidate on key criteria
5. Add detailed notes
6. Recommend: Advance, Hold, or Decline
7. Submit

All interviewers can add their feedback for collaborative decision-making.

Document Collection

Required Documents

Configure which documents you need:

1. Go to Recruitment → Settings → Required Documents
2. Enable/disable document types:
   • Resume
   • Cover Letter
   • Driver's License
   • Social Security Card
   • Professional Certifications
   • Background Check Authorization
   • TB Test Results
   • I-9 Documentation

Requesting Documents

1. Open the applicant's profile
2. Go to the Documents tab
3. Click Request Documents
4. Select which documents to request
5. Set a deadline
6. Send request

The applicant receives an email with a secure upload link.

Reviewing Documents

When documents are uploaded:

1. You receive a notification
2. Go to the applicant's Documents tab
3. Click on each document to view
4. Click Approve or Request Revision

Background Checks

Initiating a Background Check

1. Open the applicant's profile
2. Go to the Background Check tab
3. Click Start Background Check
4. Select the check level:
   • Basic Criminal
   • Enhanced Criminal
   • Comprehensive (Criminal + Employment + Education)
5. Send for applicant consent

Reviewing Results

When results arrive:

1. Review the summary
2. Check for any flagged items
3. Make a determination:
   • Clear - No issues found
   • Review Required - Discuss with applicant
   • Does Not Meet Standards - Cannot hire

Making an Offer

Creating the Offer

1. Click Extend Offer
2. Enter offer details:
   • Position and title
   • Start date
   • Pay rate/salary
   • Employment type
   • Benefits (if applicable)
3. Add any conditions (pending background check, etc.)
4. Send offer letter

Offer Response

Track offer status:

• Sent - Awaiting response
• Viewed - Applicant opened the offer
• Accepted - They accepted
• Declined - They declined
• Negotiating - Discussion in progress

Onboarding

Converting to Team Member

When an applicant accepts:

1. Click Start Onboarding
2. Confirm their information:
   • Personal details
   • Contact information
   • Emergency contacts
   • Pay rate
   • Start date
3. Click Create Team Member

Their account is created and they can begin onboarding tasks.

Onboarding Checklist

New hires see a checklist including:

• Complete profile
• Upload remaining documents
• Watch training videos
• Complete required certifications
• Review policies
• Acknowledge handbook

Track their progress from the Onboarding tab.

Reports

Generate recruitment reports:

• Pipeline Report - Applicants by stage
• Source Analysis - Where applicants come from
• Time to Hire - Average days in each stage
• Offer Acceptance Rate - Offers made vs. accepted
• Hiring by Period - Hires over time

Best Practices

Efficient Screening

• Use screening questions to filter early
• Set up auto-decline for disqualifying answers
• Review new applications within 48 hours
• Communicate timeline to applicants

Structured Interviews

• Use consistent questions for all candidates
• Have multiple interviewers when possible
• Document feedback immediately after interviews
• Score candidates objectively

Compliance

• Keep all applicant data secure
• Follow equal opportunity guidelines
• Document hiring decisions
• Retain records as required by law

Related Articles

• Adding Team Members
• Team Documents and Credentials
• Staff Permissions