Stay current with required training through CareCade's learning system. Complete assigned modules, track your progress, and maintain your certifications.

Accessing Training

From the App

Open CareCade
Go to Learning or Training tab
View your assigned courses
Tap to begin

From Notifications

When training is assigned:

Tap the notification
Opens directly to the course
Begin training

Types of Training

Required Training

Mandatory for your role:

Orientation modules
Annual compliance training
Safety training
Role-specific requirements

Must complete by deadline.

Assigned Training

Training assigned by your administrator:

Skill development
New procedures
Client-specific training
Performance improvement

Due date specified.

Optional Training

Additional learning opportunities:

Career development
Advanced skills
Interest areas
Professional growth

Complete at your own pace.

Viewing Your Training

Training Dashboard

Your dashboard shows:

Assigned training
Due dates
Progress status
Completed courses

Course Details

Each course displays:

Title and description
Estimated time
Due date
Completion status
Your progress

Completing a Course

Starting a Course

Tap on the course
Read the introduction
Tap Start or Begin
Work through content

During the Course

Watch videos
Read materials
Interactive activities
Take notes

Pausing and Resuming

If you need to stop:

Progress saves automatically
Return anytime
Continue where you left off
No penalty for breaks

Completing the Course

When finished:

Complete all sections
Pass any quizzes (if required)
See completion confirmation
Certificate generated (if applicable)

Quizzes and Assessments

During Training

Some courses include:

Knowledge checks
Quiz questions
Assessments
Final tests

Passing Requirements

To complete:

Usually 80% or higher
May vary by course
Retakes often allowed
Administrator notified of completion

If You Don't Pass

If you fail an assessment:

Review the material
Retake when ready
Most courses allow multiple attempts
Contact administrator if struggling

Tracking Progress

Your Progress

See how far you've come:

Percentage complete
Sections finished
Time spent
Status indicator

Progress Colors

Status	Meaning
Green	Completed
Yellow	In progress
Red	Overdue
Gray	Not started

Completion History

View past completions:

Go to Training → Completed
See all finished courses
Access certificates
Review materials if available

Due Dates

Meeting Deadlines

Required training has deadlines:

View due date on each course
Plan time accordingly
Complete before deadline
Set personal reminders

Reminders

You'll receive notifications:

When training is assigned
Before due date approaches
If deadline is near
If training is overdue

Overdue Training

If you miss a deadline:

Training shows as overdue
May affect work status
Complete as soon as possible
Contact administrator if issues

Certificates

Earning Certificates

Some courses award certificates:

Complete all requirements
Pass assessments
Certificate generated automatically
Stored in your profile

Viewing Certificates

Access your certificates:

Go to Training → Certificates
Or Documents → Training Certificates
View or download
Print if needed

Sharing Certificates

You can:

Download PDF
Print for records
Share with administrator
Store externally

Annual Training

What It Is

Training renewed each year:

Compliance requirements
Safety refreshers
Updated procedures
Regulatory requirements

Tracking Annual Requirements

Due dates typically anniversary-based
Reminders sent in advance
Complete before expiration
New completion resets the clock

Training Content Types

Video Training

Watch instructional videos
May have pause/rewind
Note key points
Quiz may follow

Reading Materials

PDF documents
On-screen articles
Reference guides
Downloadable resources

Interactive Modules

Click-through lessons
Scenario-based learning
Decision-making exercises
Interactive quizzes

Live Training

Some training may be:

Scheduled sessions
Video calls
In-person classes
Check calendar for times

Tips for Success

Make Time

Schedule training time
Find quiet space
Minimize distractions
Complete in one sitting if possible

Take Notes

Write down key points
Reference for work
Helps retention
Useful for assessments

Engage Actively

Pay attention
Think about applications
Ask questions if available
Connect to your work

Complete Early

Don't wait for deadline
Build buffer time
Avoid last-minute stress
Technology issues happen

Troubleshooting

Course Won't Load

Check internet connection
Refresh the page/app
Clear app cache
Try again later
Contact administrator

Progress Not Saving

Check internet connection
Wait and try again
Don't close until saved
Report if persistent

Quiz Issues

If quiz has problems:

Note the issue
Try refreshing
Contact administrator
May need reset

Certificate Not Appearing

If certificate is missing:

Verify course is fully complete
Check completion requirements
Wait - may take time to generate
Contact administrator

Help Center

Completing Training