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Compensation & Pay Rates

AdministratorsTeam Management

Set pay rates by service type and track compensation history.


Pay Rate Types

TypeDescriptionWhen to Use
Base RateDefault hourly rateAll hours worked
Service RateDifferent rate per service typeCE vs SH work
Overtime Rate1.5x for hours over 40/weekAutomatic

Setting Base Pay Rate

Step 1: Open Compensation

  1. Go to Team → Select team member
  2. Click Compensation tab

Step 2: Set Base Rate

FieldDescription
Pay TypeHourly or Salary
Base RateDefault hourly rate
Effective DateWhen rate starts

Step 3: Save

Click Save Changes


Service-Specific Rates

Pay different rates for different service types:

Adding Service Rates

  1. In Compensation tab
  2. Click + Add Service Rate
  3. Fill in:
FieldDescription
Service TypeCE, SH, SFC, or STAB
RateHourly rate for this service
Effective DateWhen it starts

Example Setup

ServiceRate
Base Rate$18.00/hr
Community Engagement (CE)$18.00/hr
Specialized Habilitation (SH)$20.00/hr
Staff/Family Consultation (SFC)$22.00/hr

Overtime

Automatic Calculation

  • Hours 1-40: Regular rate
  • Hours 40+: 1.5x regular rate

Weekly Threshold

System calculates overtime per work week:

  • Default: Sunday to Saturday
  • Configurable in Settings

Overtime in Reports

Payroll reports show:

  • Regular hours
  • Overtime hours
  • Regular pay
  • Overtime pay
  • Total compensation

Rate Changes

Giving a Raise

  1. Go to Compensation tab
  2. Click + New Rate
  3. Enter new rate
  4. Set effective date
  5. Save

Old rate preserved in history. New rate applies from effective date.

Effective Dates

  • Set future dates for planned raises
  • System automatically switches on date
  • Past appointments keep old rate

Compensation History

Track all rate changes:

  1. Go to Compensation tab
  2. View Rate History
  3. See all past rates with dates

Useful for:

  • Audit purposes
  • Retroactive adjustments
  • Annual reviews

Viewing Pay Summary

Individual Summary

Team member profile shows:

  • Current rates (all service types)
  • YTD earnings
  • Recent pay periods

Team Summary

  1. Go to ReportsPayroll Dashboard
  2. Select pay period
  3. See all team earnings

Payroll Integration

Compensation data exports for payroll:

  1. Go to ReportsPayroll
  2. Select pay period
  3. Click Export
  4. Import to QuickBooks, ADP, etc.

Export includes:

  • Hours by rate type
  • Overtime hours
  • Total pay per employee

Tips

  • Set rates before scheduling — Required for payroll accuracy
  • Use effective dates — Don't backdate raises
  • Review quarterly — Ensure rates are competitive
  • Document changes — Note reason in compensation history

Troubleshooting

Payroll showing wrong rate

Check:

  1. Effective date of current rate
  2. Service type of appointments
  3. Service-specific rates set correctly

Overtime not calculating

  • Verify work week setting
  • Check all time logs are approved
  • Review pay period boundaries

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Compensation & Pay Rates - CareCade Help Center | CareCade