Submit time-off requests through the CareCade app when you need to take vacation, sick days, or other leave. Your requests go to your administrator for approval.

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Types of Time Off

Vacation/PTO

Planned time away:

• Request in advance
• Requires approval
• Check your available balance
• May have blackout dates

Sick Leave

When you're ill:

• Can submit same-day
• Follow organization policy
• May need documentation
• Check available sick hours

Personal Days

For personal matters:

• Varies by organization
• May have usage limits
• Approval requirements vary
• Check policy for guidelines

Other Leave Types

Depending on your organization:

• Bereavement
• Jury duty
• Medical appointments
• Family leave

Submitting a Request

Step by Step

1. Open the CareCade app
2. Go to Settings or Time Off section
3. Tap Request Time Off
4. Fill in the details:
   • Leave type
   • Start date
   • End date
   • Hours per day (if partial)
   • Reason (optional but helpful)
5. Tap Submit Request

What to Include

For best results:

• Dates: Be specific about start and end
• Type: Select correct leave type
• Reason: Brief explanation helps approval
• Coverage: Note if coverage is arranged

Partial Days

If you need only part of a day:

1. Select the date
2. Choose "Partial Day"
3. Enter start and end time
4. Or enter hours needed off

Request Status

Checking Status

View your request status:

1. Go to Time Off or My Requests
2. See list of all requests
3. Status shows for each

Status Types

Status	Meaning
Pending	Awaiting review
Approved	Request granted
Denied	Request not approved
Cancelled	You cancelled it

Notifications

You'll be notified when:

• Request is submitted successfully
• Administrator approves your request
• Administrator denies your request
• Additional information is needed

Approval Process

How It Works

1. You submit request
2. Administrator receives notification
3. They review against schedule needs
4. They approve or deny
5. You receive notification of decision

Processing Time

Allow time for review:

• Simple requests: 1-2 business days
• Extended leave: May take longer
• Last-minute: Expedited but not guaranteed
• Submit as early as possible

What Administrators Consider

When reviewing requests:

• Staffing needs for those dates
• Your leave balance
• Other pending requests
• Coverage availability
• Organization policies

Managing Your Time Off

Viewing Balance

Check your available time off:

1. Go to Time Off section
2. View available balances by type
3. See used and remaining hours
4. Plan accordingly

Viewing History

See past requests:

1. Go to Time Off → History
2. View all past requests
3. See dates, types, and status
4. Track patterns over time

Cancelling a Request

If plans change:

1. Find the pending request
2. Tap Cancel Request
3. Confirm cancellation
4. Time returns to available balance

Note: You can only cancel pending requests. Approved requests may require administrator action.

Time Off Policies

Advance Notice

Most organizations require:

• Vacation: 2+ weeks notice
• Sick: As soon as possible
• Personal: Varies by policy

Blackout Dates

Some dates may be restricted:

• High-demand periods
• Special events
• Limited staffing periods
• Check with your organization

Accrual Rates

Time off may accrue based on:

• Hours worked
• Tenure with organization
• Employment status
• Pay period

Carryover

Unused time off:

• May carry to next year
• May expire
• May have limits
• Know your policy

Best Practices

Planning Ahead

1. Know your available balance
2. Request as early as possible
3. Consider team coverage
4. Avoid peak periods if possible

Communicating

1. Talk to your supervisor in advance for extended leave
2. Coordinate with coworkers for coverage
3. Update clients if appropriate
4. Follow up on pending requests

Documentation

1. Keep records of your requests
2. Save approval confirmations
3. Note any special arrangements
4. Track your balances

Handling Denials

If Your Request Is Denied

1. Review the reason given
2. Consider alternative dates
3. Discuss with your supervisor
4. Resubmit if circumstances change

Common Reasons for Denial

• Insufficient coverage
• Conflicting requests
• Insufficient leave balance
• Policy restrictions
• Too short notice

Next Steps

• Ask what dates would work
• See if partial time off is possible
• Check on coverage options
• Plan for future requests

Emergency Time Off

Same-Day Requests

For emergencies or illness:

1. Submit request immediately
2. Contact your supervisor directly
3. Provide as much notice as possible
4. Follow sick leave procedures

What Qualifies

Emergency leave typically covers:

• Sudden illness
• Family emergencies
• Urgent personal matters
• Unexpected circumstances

Documentation

You may need:

• Doctor's note
• Emergency verification
• Follow-up documentation
• Check your policy

Returning from Time Off

Before Your Return

1. Confirm your return date
2. Check schedule for first day back
3. Review any updates
4. Prepare for appointments

First Day Back

1. Check messages and notifications
2. Review any schedule changes
3. Catch up on important updates
4. Reconnect with clients as needed

Related Articles

• Viewing Your Schedule
• Setting Up Notifications
• Updating Your Profile