Help Center
Find answers, guides, and tutorials to help you get the most out of CareCade
Appointments
View schedule, clock in/out, and manage visits
Articles (9)
Viewing Your Schedule
See all your upcoming appointments at a glance. The schedule view helps you plan your day, check client details, and stay on top of your commitments.
Clocking In to Appointments
Clock in when you arrive at a client's location to start tracking your service time. CareCade records your start time, location, and creates a record of your visit.
Clocking Out of Appointments
When you've completed your visit, clock out to record your service time. Accurate clock-out times ensure proper billing and payroll.
Getting Directions to Clients
Navigate to your appointments easily with built-in directions. CareCade connects with your phone's maps app to get you where you need to go.
Appointment Types
CareCade supports different types of appointments based on the services you provide. Understanding appointment types helps you know what's expected during each visit.
Requesting Time Off
Submit time-off requests through the CareCade app when you need to take vacation, sick days, or other leave. Your requests go to your administrator for approval.
Requesting Schedule Changes
Need to swap an appointment or change your schedule? Submit change requests through CareCade to let your administrator know about scheduling needs.
Creating Appointments (Staff-Initiated)
Some organizations allow staff to create appointments directly from the mobile app. This feature enables you to schedule visits when clients need additional services or when you're coordinating car...
Face Verification
Some organizations use face verification to confirm identity when clocking in and out. This helps ensure accurate records and meets compliance requirements.