Help Center
Find answers, guides, and tutorials to help you get the most out of CareCade
Client Portal
View your schedule, communicate with your provider, and manage your care
Articles (12)
Getting Started with the Client Portal
Welcome to your CareCade Client Portal. This guide helps you access your schedule, communicate with your care team, and stay informed about your services.
Viewing Your Schedule
See all your upcoming appointments and know when your care team will visit. The schedule helps you stay prepared and informed.
Your Care Team
Get to know the people who provide your care. The portal helps you see who's on your team and how to reach them.
Messaging Your Provider
Stay connected with your care provider through the portal's messaging feature. Send questions, share updates, and communicate with your team.
Requesting Changes
Need to change an appointment or adjust your schedule? Learn how to request changes through the portal or by contacting your provider.
Viewing Documents
Access documents shared with you through the Client Portal. View your care plan, service agreements, and other important paperwork.
Understanding Your Services
Learn about the services you receive and what to expect during your care visits. Understanding your services helps you get the most from your care.
Sharing Feedback
Your feedback helps improve your care. Let your provider know what's working well and what could be better.
Family Member Access
Family members and guardians can have their own portal access to stay informed about care. Learn how family access works.
Notifications and Alerts
Stay informed with notifications about your schedule, messages, and important updates. Customize alerts to get the information you need.
Account Settings
Manage your Client Portal account, update your information, and customize your experience.
Getting Help
Find the help you need with the Client Portal and your care services. Know who to contact and how to get support.